When burns happen, particularly if there are children involved, we often blame ourselves and feel terrible that we should have done more to prevent them. But by then it is too late and making sure we know the best way of treating them is the best insurance against pain and scarring.

This happened to St John volunteer and nurse Clare and her baby son Mitchell, but luckily she knew what to do – run the burn under cool running water for 20 minutes. The feature article at Mamamia details what happened.

Unfortunately, less than 10% of people feel confident to treat a burn without medical assistance. Which is why we’ve created the online resource Burns First to help improve awareness and equip the public with the skills to reduce scarring and pain from burns and know when they should seek assistance. It’s free, takes 5 minutes and includes a quiz to test your knowledge. Visit Burns First today.